A. O. Smith Corporation: Privacy Policy


Effective Date: May 1, 2018

一种。 O操作。澳门申博赌场及其子公司和附属公司(统称为“一个。O操作。史密斯”)尊重您对隐私的关注。本隐私政策描述的个人信息,我们收集通过一定的产品和服务,网站和移动应用,如何对个人的类型我们 可以使用这些信息,与谁共享,以及可选择的余地对我们使用的信息。隐私政策还介绍了我们所采取的保护个人信息的措施,我们多久保留它,以及如何个人可以联系我们,了解我们的隐私政策和行使自己的权利。

This Privacy Policy applies to information we collect through our products and services, including our websites and mobile apps listed here (collectively, the “Services”). If our Services have a separate privacy policy or notice, that policy or notice and not this one applies.

Click on one of the links below to jump to the listed section:

Information We Obtain

In connection with your use of the Services, you may provide personal information to us in various ways. The types of personal information we may obtain include:

  • Contact information, such as name, company name, title, phone number, zip or postal code, and email and postal address;
  • information used to create your online account and other account-related information (such as username and password, security questions and answers and any content you choose to store in your account);
  • product registration information, including model number, serial number, type of installation, and date of installation;
  • product setup and registration information, such as the name/description of your A. O. Smith product, the location where you install your product, and adjustments you make to the product setup;
  • technical information about your A. O. Smith product, such as your product’s model, serial number, barcode and software version;
  • 关于你的一个信息。 O操作。史密斯产品配置,包括但不限于水加热器和锅炉或水处理设备的配置,设置(包括温度,风扇速度,电压和泵信息),运行状态,运行时间信息,泄漏 information, fault history and service notices;
  • payment information, such as name, billing address and payment card details (including card number, expiration date and security code), which is collected and stored by a third-party payment processor on our behalf;
  • age, date of birth, and federal, national or other government-provided identification number;
  • details you provide through contests and surveys;
  • information contained in blog post comments and product reviews you submit;
  • 社交媒体信息,如社会媒体的使用者,内容和其他数据通过第三方功能与我们分享您对我们的服务使用(如应用,工具,支付服务,窗口小部件和插件通过Facebook等社交媒体服务提供,谷歌+, Instagram, LinkedIn, Twitter, and YouTube) or posted on social media pages (such as our social media page or other pages accessible to us);
  • 其他个人信息中包含的内容,您提交,如通过“联系我们”功能或客户支持工具,推荐朋友程序的一个。 O操作。史密斯商门户网站,企业门户,服务提供商招生,lochinvaru和广告资源 Center; and
  • information you submit in connection with a career opportunity at A. O. Smith, such as contact details, information in your resume, and details about your current employment.

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

Automated Collection of Data

当您使用我们的服务或打开我们的电子邮件,我们可能会获得通过自动化的手段,如浏览器的cookies,闪光的cookies,网站信标设备标识符,服务器日志,和其他技术的某些信息。我们以这种方式获得的信息可能包括你的设备的IP地址, 域名,与你的设备,设备和操作系统的类型和特点,网络浏览器的特点,语言首选项,点击流数据,对于我们服务的交互相关联的标识符(如您访问的网页,链接点击和功能,你使用),导致页面 或简称您对我们的服务,日期和使用我们的服务的时候,和您使用本服务的其他信息。我们还可以接收设备的确切地理位置,并通过GPS,蓝牙,WiFi信号等技术对某些关系到你的位置等信息 purposes listed below, such as to provide you with our Services. Your device may provide you with a notification when the Services attempt to collect your precise geolocation.

一个“cookie”是一个文本文件,网站发送到访问者的计算机或其他互联网连接的设备唯一识别访问者的浏览器或存储在浏览器中的信息或设置。 “闪蒸饼干”也被称为本地共享对象,像一个网络Cookie功能来个性化 用户在使用的Adobe Flash Player的网站体验。 “网站信标”,也被称为互联网标签,像素标签或透明GIF,链接的网页到网络服务器和他们的饼干,可以用来传输通过cookie收集回Web服务器的信息。我们和我们的第三方服务提供商 may use beacons in emails to help us track response rates, identify when our emails are accessed or forwarded, and for other purposes listed below.

这些技术帮助我们(1)记住您的信息,所以你就不必重新输入; (2)跟踪和了解如何使用,并与服务交互; (3)围绕量身定制您的喜好的服务; (4)测量的服务的可用性; (5)理解的有效性 our communications; and (6) otherwise manage and enhance the Services.

在适用法律规定的范围内,我们将放置Cookie或类似技术在您的计算机上之前征得您的同意。您可以通过网页浏览器上选择适当的设置您的电脑上停止下载某些类型的cookie。大多数网络 浏览器会告诉你如何停止接受新的浏览器cookie,如何得到通知,当你收到一个新的浏览器cookie以及如何禁用现有的cookies。您可以通过点击浏览器菜单中的“帮助”或通过访问了解如何为您的特定浏览器做到这一点 www.allaboutcookies.org. Flash cookies typically cannot be controlled, deleted or disabled through your browser settings and instead must be managed through your Adobe Flash Player settings. To manage flash cookies, which we may use on certain websites from time to time, you can go to the Adobe Flash Player Support page available here. In addition, your mobile device settings may allow you to prohibit mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means with app developers and operators such as us. Our Services are not designed to respond to “do not track” signals received from browsers. Please note that without cookies or other automated tools we used to collect this type of data (such as geolocation data), you may not be able to use all the features of our Services.

Third-Party Web Analytics Services

Through our Services, we may obtain personal information about your online activities over time and across third-party apps, websites, devices and other online services.  On our Services, we use third-party online analytics services, such as those of 谷歌分析。服务提供商管理这些分析服务使用自动化技术收集数据(如电子邮件地址,IP地址,cookie和其他设备标识符)来评估,例如,使用我们的服务,诊断技术问题,并提供广告服务。了解更多 about Google Analytics, please visit www.google.com/analytics/learn/privacy.html.

Online Tracking and Interest-Based Advertising 

通过我们的服务和网站,我们和某些第三方可能会收集有关您的在线活动,为您提供量身定制的关于您的个人利益的产品和服务的广告信息。其中,适用法律要求,我们会征得您的同意您个人的处理 用于直接营销目的的信息。您可能会看到我们在其他网站或移动应用的广告,因为我们参与的广告网络。广告网络使我们能够针对我们的消息给用户考虑人口统计数据,用户的推断兴趣和浏览器上下文。这些网络跟踪用户的在线 随着时间的推移活动通过自动方式收集信息,包括通过使用浏览器的cookie,闪速饼干,网络信标,设备标识符,服务器日志,网络信标和其他类似的技术。网络使用这些信息来显示,可定制的广告 个人的利益,来追踪用户的浏览器或设备在多个网站和应用程序,以及建立的用户的在线浏览和应用程序使用活动的配置文件。我们的广告网络可能收集的信息包括关于用户对网站和应用访问参与相关的广告数据 网络,如网页或查看广告,并在网站或应用程序所采取的行动。这个数据领取地点都对我们的服务和网站,并在参与的广告联盟,第三方网站和应用程序。这个过程还可以帮助我们追踪我们的营销的有效性 efforts.

To learn how to opt out of ad network interest-based advertising in the U.S., please visit www.aboutads.info/choices and http://www.networkadvertising.org/choices/. In the European Union, please visit www.youronlinechoices.eu.

How We Use the Information We Obtain

We may use the information we obtain through the Services to:

  • Provide our products and services to you;
  • establish and manage your account;
  • process and fulfill claims and orders in connection with our products and services, and keep you informed about the status of your order;
  • improve and customize your experience with the Services;
  • identify and authenticate you so you may use the Services;
  • send you notifications and alerts (including status updates and fault alerts) related to your use of our products and services, including our Con-X-Us app or iCOMM system;
  • send you newsletters and other communications if you sign up to receive them;
  • market our products to you and provide you with promotions, including special deals, coupons, discounts and chances to win contests;
  • communicate with you about, and administer your participation in, surveys and market research;
  • respond to your requests and inquiries and provide customer support;
  • manage career opportunities;
  • manage contractor and service provider relationships;
  • 操作,评估和改进我们的业务(包括开发新产品;加强和改进我们的服务;管理我们的交流;分析我们的用户群和服务,进行数据分析和市场研究,以及执行会计,审计和 other internal functions);
  • protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy and A. O. Smith’s Terms and Conditions.

根据适用法律,我们用我们得到遵守适用的法律要求的个人信息,开展我们的合同义务,并在法律允许,我们的合法利益(如管理我们的服务,进行数据分析,并 操作,评价和改进我们的业务)。否则,我们得到同意处理个人信息。我们也可以使用我们为我们提供了在收集时间具体通知其他途径获得的信息。我们可以结合我们获得关于你(比如通过我们的服务或信息 from third parties) for the purposes described above.

Information Sharing

我们不会透露我们得到您的个人信息,如本隐私政策中描述的之外。我们可以用我们的(1)子公司和关联公司和(2)服务提供商谁代表我们提供服务,如订单执行,产品共享您的个人信息 安装和服务,数据分析,本隐私政策中描述的目的。我们不批准我们的服务提供商使用或披露的信息,除非在必要时代表我们执行服务,或符合法律规定。

我们也可能会透露您的个人信息(1)如果我们按法律规定或法律程序这样做(如法庭命令或传唤); (2)响应政府机构,如执法当局的要求; (3)建立,行使或捍卫我们的合法权益; (4)当我们 相信披露是必要或适当的,以防止身体或其他伤害或财务损失; (5)对可疑或实际非法活动的调查有关; (6)在我们出售或转让所有事件或我们的业务或资产的部分(包括重组的情况下, dissolution or liquidation); or (7) otherwise with your consent.

Data Transfers

We may transfer the personal information we obtain about you to recipients (including our subsidiaries and affiliates, and third party service providers) in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries (such as the U.S.), we will protect that information as described in this Privacy Policy.

如果您位于欧洲经济区或瑞士,我们会遵守有关针对该欧盟委员会还没有发出充足决策的个人信息传输给收件人的国家提供适当的保障措施适用的法律要求,如美国 These safeguards may include data transfer agreements, copies of which may be obtained by contacting us as indicated in the How to Contact Us section of this Privacy Policy.

Your Rights and Choices

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

How to Contact Us section of this Privacy Policy. You also can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails.

To the extent provided by applicable law, you may (1) request access to the personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict the information; or (3) exercise your right to data portability, by 联系我们,如下图所示。根据您的位置,您可能需要提交与政府监管机构投诉,如果你不与我们的回复不满意的权利。根据法律规定,你可以在任何时候撤销你先前提供给我们或对象的任何同意的处理你的 正当理由的个人信息与您的具体情况,我们会申请自己的喜好向前发展。以帮助保护您的隐私和维护安全,我们可能会采取措施在允许您访问您的信息之前,验证您的身份。通过允许的范围内 applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

Other Online Services and Third-Party Features

我们的服务可以提供链接,为您提供方便和信息等在线服务和网站,并可能包括第三方的功能,如应用程序,工具,小工具和插件(如Facebook,谷歌+,Instagram的,LinkedIn,Pinterest的,叽叽喳喳,VIMEO和YouTube按钮)。 这些服务,网站和第三方功能可以从我们独立运作。这些第三方,包括他们可能会收集有关你的信息细节的保密措施,受到上述各方的隐私声明,我们强烈建议您查看哪些。的程度 any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices.

Retention of Personal Information

在适用法律允许的范围内,我们保留我们获得有关你只要(1)它是需要为我们本隐私政策的规定获得了它,按照,或(2)我们有目的的个人信息保留超出了该数据的另一法律依据 period for which it is necessary to serve the original purpose for collecting the data.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. 

Children’s Personal Information

The Services are designed for a general audience and are not directed to children under the age of 16. We do not knowingly collect or solicit personal information from children under the age of 16 through the Services. If we learn that we have collected personal information from a child under the age of 16, we will promptly delete that information from our records. If you believe that a child under the age of 16 may have provided us with personal information, please contact us as specified in the How to Contact Us section of this Privacy Policy.

Updates to Our Privacy Policy

We may update this Privacy Policy periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the notice when it was most recently updated.

How to Contact Us

To update your preferences, update or correct your information, submit a request, ask us questions about this Privacy Policy, or exercise other applicable privacy rights, please contact us by email at InfoSecpolicy@aosmith.comor write to us at:

U.S.:

General Counsel

A. O. Smith Corporation

11270 West Park Place

Milwaukee, WI 53224

USA

EEA:

The entities responsible for the processing of your personal information in the EEA are:

A.O. Smith Holdings I B.V.

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

A.O. Smith Holdings III B.V.

A.O. Smith International Holdings B.V.

A.O. Smith Products v.o.f.

A.O. Smith Water Products Company B.V.

A. O. Smith L’eau chaude, S.a.r.l.

Lochinvar Limited

Waterboss Europe, S.a.r.l.

Residents of the EEA may contact us at: InfoSecpolicy@aosmith.com or at the address noted above.

Appendix A

  • www.americanboilercontrols.com
  • www.americanwaterheater.com
  • www.americanwaterheaters.com
  • www.aosmith.asia
  • www.aosmith.at
  • www.aosmithatlowes.com
  • www.aosmith.az
  • www.aosmith.be
  • www.aosmith.by
  • www.aosmithcalentadordeagua.com
  • www.aosmith.ch
  • www.aosmith.com
  • www.ao-smith.com
  • www.aosmith.com.cn
  • www.aosmith.com.pl
  • www.aosmith.com.tr
  • www.aosmithevimde.com
  • www.aosmithevimde.com.tr
  • www.aosmithatmyhome.com
  • www.aosmithatmyhome.com.tr
  • www.aosmith.com.tw
  • www.aosmith.com.vn   
  • www.aosmithconnect.com
  • www.aosmith.co.uk
  • www.aosmith.de
  • www.aosmith.es
  • www.aosmith.eu
  • www.aosmith.fr
  • www.aosmithgear.com
  • www.aosmithheater.com
  • www.aosmithheaterparts.com
  • www.aosmithheatersales.com
  • www.aosmithhotwater.com
  • www.aosmithhotwaterheater.com
  • www.aosmithhotwaterheaters.com
  • www.aosmithwaterheatersales.com
  • www.aosmithindia.com
  • www.aosmithinternational.com
  • www.aosmithinternational.eu 
  • www.aosmith.it
  • www.aosmith.kz
  • www.aosmithmexico.com
  • www.aosmithmexico.com.mx
  • www.aosmithmiddleeast.com
  • www.aosmithnewproducts.com
  • www.aosmith.nl
  • www.aosmith.pl
  • www.aosmith.pt
  • www.aosmith.ro
  • www.aosmith.ru
  • www.aosmithturkey.com
  • www.aosmithturkey.net
  • www.aosmithturkiye.com
  • www.aosmithturkiye.net
  • www.aosmithvietnam.com
  • www.aosmithvietnam.com.vn
  • www.aosmithvietnam.vn
  • www.aosmith.vn
  • www.aosmithwaterheater.com    
  • www.aoswtc.com
  • www.apcom.com
  • www.aquasana.com
  • www.aquaturk.com
  • www.etechbyaosmith.com
  • www.gsw-wh.com
  • www.haguedealer.com
  • www.haguedealers.com
  • www.haguequalitywater.co.uk/
  • www.haguequalitywater.fr/accueil/
  • www.haguequalitywater.es/inicio/
  • www.haguequalitywater.lat/inicio/
  • www.haguewater.com
  • www.highefficiency.eu
  • www.hotwatercanada.ca
  • www.hotwater.com
  • www.hotwater.com.cn
  • www.hotwater101.com
  • www.hotwatercanada.com
  • www.hotwaterhelp.net
  • www.hotwatersizing.com
  • www.johnwoodwaterheaters.com
  • www.knightheatingboiler.com
  • www.lochinvar.ca
  • www.lochinvar.com
  • www.lochinvarftxl.com
  • www.lochinvarftxlboiler.com
  • www.lochinvar.info
  • www.lochinvar.ltd.uk
  • www.lochinvarrep.com
  • www.lochinvarshield.com
  • www.lochinvaru.ca
  • www.lochinvaru.com
  • www.lochinvaru.net
  • www.lochinvaru.org
  • www.lochinvaru.us
  • www.lochinvar-water-heaters.com
  • www.lochivar.com
  • www.maylocnuoc-aosmith.com
  • www.membranesonline.com
  • www.mimaritma.com
  • www.reliancewaterheater.com
  • www.reliancewaterheaters.com
  • www.romembranes.net
  • www.sicaksu.net
  • www.stateconnect.com
  • www.stateheaters.com
  • www.statehotwaterheater.com
  • www.statehotwaterheaters.com
  • www.statewaterheater.com
  • www.statewaterheater.org
  • www.statewaterheaters.com
  • www.statewaterheatergear.com
  • www.statewaterheatersgear.com
  • www.statewaterheatersizing.com
  • www.statewaterheaters.us
  • www.takagi.com
  • www.tesisatturk.com
  • www.tesisatturkonline.com
  • www.turktesisat.com
  • www.uscraftmaster.com
  • www.waterboss.com
  • www.waterbosspro.com
  • www.waterclinic.com
  • www.waterclinicuv.com
  • www.waterheaterparts.com
  • www.waterheaters.co.uk
  • www.waterturk.com
  • wellsoftwatersoftener.com
  • Con-X-Us mobile app for Android, iOS and Windows
  • iCOMM system
  • A. O. Smith mobile app
  • State mobile app