A. O. Smith Board of Directors

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We expect our employees, officers, and directors to adhere to the highest standards of conduct, as exemplified in the A. O. Smith Corporation Guiding Principles. Each of our employees receives a copy of this booklet when they join our company.

A. O. Smith also has put in place rigorous policies and reporting procedures as part of its Corporate Governance program to help ensure the company maintains its hard-earned reputation for integrity.

Guiding Principles CoverOur Guiding Principles

Download a PDF of our Guiding Principles:

A. O. Smith Integrity Helpline

A. O. Smith employees have a responsibility to follow all laws and policies, ask questions if they are not sure about an action or a decision and speak up to report any violations. The A. O. Smith Integrity Help Line is just one of many ways for employees to fulfill those responsibilities.  Employees can visit the Integrity Helpline website at or call the Integrity Help Line in their country:

Canada 1-800-350-1325  

China 10-800-110-0450 or 400-601-3276  

France 0800-99-0011, then dial 800-350-1325  

Hong Kong, SAR of China 800-93-2266, then dial 800-350-1325  

India 000-117, then dial 800-781-6270  

Mexico 001-800-376-4207  

Netherlands  0800-022-3479 or 0800-020-0082

Turkey 0811-288-0001, then dial 800-778-1911  

United Arab Emirates (UAE) 8000-021, then dial 800-350-1325

United Kingdom 0800-032-2206  

United States 1-800-350-1325  

Vietnam 1-201-0288, then dial 800-350-1325  

Integrity Helpline Website: